Terms & Conditions

Deposit and Payment

• All rates are quoted in South African Rand and include VAT (Value Added Tax) at the prevailing rate. 


• Check in time is from 14h00, and rooms should be vacated by 11h00.

• A 20% deposit (of the total reservation value) is payable on booking to guarantee the reservation. Payment can be made by credit card, by EFT or through our online booking platform.

• Full payment is to be received 30 days prior to arrival.

Cancellation Policy

• In case of cancellation by the guest at least 30 days before the date of arrival, the guarantee deposit of 20% will be reimbursed.

• In case of  cancellation by the guest between 30 and 15 days before the date of arrival, 50% of the full reservation value will be retained by 12 Hofmeyr.

• In case of cancellation by the guest less then 15 days before the date of arrival, 100% of the total reservation amount will be retained by 12 Hofmeyr.

• In the event of premature departure the full value of accommodation as originally booked and confirmed will be charged.

In addition

• Rooms are for double occupancy only.

• No pets are allowed.

• The rooms are strictly non-smoking.

• A baby cot is available for the White Room at no extra cost.

• Rates are subject to change without prior notification.

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